The IT Asset Management Program team is comprised of a committed group of professionals with a unique and diverse skillset, working towards a unified goal. Collaborating together internally and actively engaging with an abundance of program stakeholders, the team seeks to deliver a stronger, more efficient, and increasingly secure IT asset management environment that advances and supports an exceptional future for IT at Washington University.

Tim Brooks

Tim Brooks

Projects and Portfolio Management Office and Service Management Office, Executive Director

Program Sponsor

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Brian Dillingham

Business Analyst

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Holly Anderson

Business Analyst

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Eilyn Coil-Silver

Business Analyst

Susan Muckerman Muckerman

Susan Muckerman Muckerman

Software Asset Manager

Natalie Soehnlin

Natalie Soehnlin

Data Remediation Technician

Bob  Martin

Bob Martin

ITSM Analyst

Zachary  White

Zachary White

Learning and Development Specialist

Melanie Scurlock

Melanie Scurlock

CFU, IT Project Manager II

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Benjamin Evans

CFU, Application Developer Lead

Kristi  Lenz

Kristi Lenz

Projects and Portfolio Management Office, Program Manager

Mark Olson

Mark Olson

Projects and Portfolio Management Office, Project Manager

Mark  Chapman

Mark Chapman

Service Management Office, Director, IT Service Management​

Asset Management and Service Configuration Management Practice Owner

Anita Fike

Anita Fike

Projects and Portfolio Management Office, Business Analyst

Christine Arteaga

Christine Arteaga

Projects and Portfolio Management Office, IT Service Management Analyst II

Patti Dubitsky

Patti Dubitsky

Projects and Portfolio Management Office, IT Service Management Analyst

Amisha Bhatt​

Amisha Bhatt​

Service Management Office, IT Service Management Analyst​

Asset and Configuration Management Subject Matter Expert/Support​

Kevin Peppers

Kevin Peppers

Enterprise Applications Enabling Apps, ServiceNow Admin​

ServiceNow Configuration​

Jerri Gaither​

Jerri Gaither​

Service Management Office, IT Service Management Analyst​

Asset and Configuration Management Subject Matter Expert/Support​

Becky Johnson

Becky Johnson

Service Management Office, IT Service Management Analyst​

IT Service Management and Reporting Subject Matter Expert​

Abyssinia Asfaw

Abyssinia Asfaw

Projects and Portfolio Management Office and Service Management Office, Project Coordinator

IT Asset Management Program Project Coordinator

Brian Lawton

Brian Lawton

Enterprise Applications Enabling Apps, Director​

ServiceNow Architecture, Design, and Configuration​